Hospira Website Privacy Policy

Last updated: November 2013

The Scope of this Privacy Policy

This Privacy Policy addresses our use and disclosure of information we collect from you on Hospira websites.

This Privacy Policy describes how we handle the personal information that you provide to us on our websites. Please be sure to read this Privacy Policy before using or submitting information to us. Your use of this website is subject not only to this Privacy Policy, but also to this site's Terms and Conditions. By accessing and using our websites, and by providing us with your information, you agree to be bound by this Privacy Policy.

Information Collection

Automatically Collected Information
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring / exit pages, operating system, date / time stamp, and clickstream data. We use this information to analyze trends and to administer the site.

We use a third-party tracking service (Google Analytics) that uses images, scripts and other tracking technologies to track non-personal information about visitors to our site in the aggregate. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains.

Cookies Types
Temporary session cookies are set ONLY for the duration of the visit to the Hospira website(s) and are removed at the end of the browser session or after 60 minutes of inactivity. Google Analytics cookies track visitor information which may include the time of the visit, whether it constitutes a repeat visit, information about referral sources, and broad IP GeoLocation. Personal information which may be used to personally identify visitors is not tracked or shared. Temporary session information is ONLY for the purpose of managing login processes and for management of user accounts and user access to website features.NO persistent, third party or advertising cookies are set by Hospira website(s).

Type Detail Level of Intrusiveness Used?

Essential Cookies

These cookies enable services you have asked for or disable services you have chosen not to consent to. This information is not used for advertising on other sites. 

  • Temporary session cookies are set ONLY for the duration of the visit to the Hospira website(s) and are removed at the end of the browser session or after 60 minutes of inactivity.
  • Temporary session information is used ONLY for the purpose of managing login processes, for management of user accounts and features, and for allowing user access to website features as well as managing your consent to setting essential cookies.
N/A Yes

Performance Cookies

These cookies collect anonymous information about pages you visit. This information is not used for advertising on other sites. 

  • Google Analytics cookies track visitor information which may include the time of the visit, whether it constitutes a repeat visit, information about referral sources, and broad IP geolocation. Personal information which may be used to personally identify visitors is not tracked or shared.
Medium Yes

Functionality Cookies

These cookies remember choices you make to improve your experience.

  • Temporary session information is ONLY for the purpose of managing login processes and for management of user accounts and user access to website features.
  • Disallowing temporary session information to be set may therefore prevent or debilitate access to full website features.
Medium No

Targeting or Advertising Cookies

These cookies share information about your browsing habits with third parties to help make advertising relevant to you. 

  • NO persistent, third party or advertising cookies are set by Hospira website(s).
  • Information relating to browsing habits for advertising networks is NOT collected by Hospira website(s).
High No

Information Provided by Visitors to hospira.com
Visitors to the Hospira websites may be asked to provide personal contact information in exchange for product or other information pertaining to the visitor’s inquiry as well as other downloadable content on our site. Hospira may use this information for answering inquiries or for Hospira marketing purposes. Hospira.com has several different webforms. Some forms require the collection of more information than others depending on the nature of the webform. The information collected includes the following:

  • Name
  • Email address
  • Physical address: city, state / province, zip code and country
  • Phone number
  • Fax number
  • Reason for inquiry (normally a drop down box)
  • Product interest (normally a drop down box)
  • Customer / account / order reference number
  • Job function
  • Free text fields for entering questions or comments
  • Gender (not a required field)
  • EIN / Social Security number (not a required field)
  • Login and password (in some instances)

We use a third-party survey service (iPerceptions) that collects limited information. This survey service is designed to see what visitors like and dislike about their web experience. The information collected is the following:

  • User response to the questions we ask
  • IP address
  • Browser type
  • Browser version
  • Date survey completed

The information may be sold to a third-party in an aggregated form for demographic and statistical information purposes. If you do not want to participate in the survey, simply decline by clicking on the “No” button. (See image below.) You may also read iPerception’s Privacy Policy by clicking on the Privacy Policy link. (See image below.)

Privacy Policy - iperceptions Screenshot

Information Use

We will not use or share your personally identifiable information in ways unrelated to those described in this privacy policy without your permission.

Information Disclosures

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential.

Hospira only shares personal information with third party individuals as disclosed in this Privacy Policy and in the following limited circumstances:

When we have a good faith belief that access, use, preservation or disclosure of information is reasonably necessary to:

  • Satisfy any applicable law, regulation, legal process or enforceable governmental request;
  • Enforce applicable Terms of Service, including investigation of potential violations thereof;
  • Detect, prevent or otherwise address fraud, security or technical issues;
  • Protect against imminent harm to the rights, property or safety of Hospira, its users or the public as required or permitted by law;
  • Allow service providers and/or vendors to fulfill Services for you on behalf of Hospira; or
  • Pursuant to an acquisition, merger, sale of assets or other business transfer.

Safe Harbor

Hospira complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Hospira has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Hospira’s certification, please visit http://www.export.gov/safeharbor/. To view Hospira’s Safe Harbor Privacy Policy, click here.

Communications from Hospira

We will use your information to communicate with you and provide you with transactional messages in response to your inquiries, to provide the services you request and to manage your account. We will send you service-related announcements when it is necessary to do so. Generally, you may not opt out of these transactional communications which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

We may use your information to contact you about other products or services that we offer. You may opt out of receiving such communications from us at any time by contacting us as stated in the section below entitled “Opting out of Communications from Hospira”.

Children and Parents (U.S. only)

Hospira websites are not designed or intended for use by children under 13. Children under 13 may not submit any personally identifiable information to us. If we discover that we have inadvertently gathered any such information for a child under 13, we will take appropriate steps to delete it. If your child has submitted personal information, and you wish to review, change and/or delete such information as well as refuse to allow any further collection or use of the child’s information, please contact us at the address provided below.

Children and Parents (Outside U.S.)

Hospira websites are not designed or intended for use by children. Children under 18 may not submit any personally identifiable information to us. If we discover that we have inadvertently gathered any such information for a child under 18, we will take appropriate steps to delete it.

Accessing, Changing, Deleting and Retention of your Information

Opting Out of Communications from Hospira
Upon request, Hospira will allow any user to opt out of receiving emails about other products and services. You can contact us at the email listed below or follow the unsubscribe instructions included in each promotional email sent to you.

Accessing, Changing and Deleting
You may, at any time, remove your personal identifying information from our current customer database. To process your request, you must include the website URL to which you provided the information (e.g., Hospira.com) and indicate on the subject line “Deletion Request.” However, for our record keeping purposes, we will retain personal identifying information you submitted for any previously completed contractual transactions. If you have other questions about this policy or the information you have provided to us, please contact us at the email listed below and include the email address used for registration.

Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of personal information. These measures include internal reviews of our data collection, storage and processing practices and security practices.

We restrict access to personal information to Hospira employees, contractors and agents who need to know that information in order to operate, develop or improve our services. We take efforts to ensure all parties comply with confidentiality obligations.

Links to Other Websites

This site may contain links to other websites that are not owned or controlled by Hospira. Please be aware that Hospira is not responsible for the privacy practices of websites not owned or controlled by us. This privacy policy applies only to the Hospira website(s) listed above and the services available through this site. We encourage you to be aware when you leave our site(s) and to read the privacy policies of each and every website.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please check for change notices on a regular basis. If we decide to change our privacy policy in a material way, we will post a prominent change notice on the site so that you continue to be aware of what information we collect, how we use the information and the circumstances, if any, under which we disclose information.

Contact Us

If you have questions related to privacy, please email us at privacypostmaster@hospira.com, or write to us at:

Hospira, Inc.
275 N. Field Drive
Privacy Officer / NSEC / H1-LL
Lake Forest, IL 60045