INFORMATION REGARDING CUSTOMER SERVICE SUPPORT BY PRODUCT LINE
Following the acquisition by ICU Medical of the Hospira Infusion Systems (HIS) business from Pfizer Inc., customer service functions will begin to separate. Please read details of the announcement here. Detailed information on the ICU Medical Contact and HIS Product List can be found here. Detailed information on the Hospira SIP Contact and Product List can be found here.
Questions? Hospira Customer Care Has Answers
Committed to providing best-in-class service, our Customer Care team makes it simple to get the information you need on Hospira products and services. Call us to place an order, check pricing, get order status updates or request a return. We are at your service Monday through Friday, 7 a.m. to 6 p.m. CST. Emergency shipment support is also available 24/7 for an additional fee.
How to Reach Us
When prompted, select:
- Option 1: Healthcare providers wishing to place an order or needing assistance
- Option 2: Med/Surg distributors and drug wholesalers
- Option 3: Electronic Data Interchange (EDI) assistance
- Option 4: Infusion Pumps and Services
- Option 5: Internet ordering support (questions about using e.Hospira.com)
Contact us via e-mail here.